I’ve been a PetFirst member of the family since 2015. For the primary few years we had pet insurance coverage, Annie was an especially wholesome canine and we didn’t have any main accidents or sicknesses. However, late final yr, Annie developed a mass on her left wrist that was unusually agency and by October had begun to develop quickly.
Rather than having an excisional biopsy to diagnose the mass, beneath the advice of our vet, I made a decision to have the entire mass eliminated. Before Annie may very well be cleared for surgical procedure, she went by a number of pre-surgical diagnostics to find out she was wholesome and we bought the inexperienced mild and Annie went into surgical procedure.
The surgical procedure went effectively and, fortuitously, post-surgical pathology identified the massive mass as benign fibrous dysplasia. The look after Annie didn’t cease with surgical procedure although. She had a number of issues (she pulled her personal stitches out!) and I needed to have her wound cleaned and sutured once more. I needed to hold a detailed eye on her. We needed to deal with and re-bandage her wound each few days for six weeks!
Since I had by no means filed a declare earlier than, I needed to collect Annie’s previous 12 months of medical information. But I used to be capable of submit all of that paperwork by December 6, 2017, and by December 12 my declare was accepted! I obtained the examine within the mail a pair days later!
My claims expertise was incredible! I didn’t count on PetFirst to cowl any of the pre-surgical diagnostics and so they coated half! All in all, my declare for Annie’s surgical procedure and diagnostics was simply over $1,000. PetFirst reimbursed us over $900!
I used to be so happy with our claims expertise and our PetFirst protection that after we bought our new pet final month, I signed her up immediately!
Mike L. Columbia, MO
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